Monday, 23rd January, 2017 11:40pm AEDT

State National Start Date & Time: 23 January 2017, 11:40 AEDT End Date & Time: 23 January 2017, 12:20 AEDT Event Description Intermittent call failure.  Reason for Outage We encountered heavy load against our voice servers resulting in intermittent call failures caused by new customer traffic that we hadn't forecasted

Attended Transfer

For VoIP handsets that only support "Blind transfers", here's the simple Attended Transfer work around. How To Select TRANSFER button + Extension to transfer to, followed by the # (e.g. "TRANSFER", 0289708001 #) & secondly "TRANSFER" to handcall over if transferee is OK to take the call). The transferee will pick you call

Cisco ATA SPA-2102

We recommend first that you upgrade your Linksys SPA-2102 to the latest firmware version from Cisco. Quick Guide The Linksys SPA2102 is a low cost Analogue Telephone Adapter that offers 2 ports allowing you to connect 2 phone lines to YourCloudTelco. The SPA2102 (unlike the PAP2T) also support T.38 for

Call Parking

Overview Call park is a feature of that allows a person to put a call on hold to a 'parking bay' continuing the conversation from any other telephone within the company or specified groups within your company (eg sales, finance etc). Our parking supports 'dynamic' parking where we assign calls to

Monday, 10 October, 2017 12:01 AEDT

State National Start Date & Time: Monday 10 October 2016, 12:01 AEDT End Date & Time: Monday 10 October 2016, 12:01 AEDT Event Description Intermittent Service Disruption, there was a service disruption affecting some customers ability to make or receive calls.

Bootcamp 4 – Understand Advanced Features

The fourth in a series of four bootcamps to help you fully leverage your SIPcity YourCloudPBX. With SIPcity you can manage your VoIP calling and features from within one simple software application. From managing your inbound and outbound calls, to setting up voicemail to email, call recordings and more. To

Bootcamp 3 – Manage Your Outbound Calls

The third in a series of four bootcamps to help you fully leverage your SIPcity YourCloudPBX. With SIPcity you can manage your VoIP calling and features from within one simple software application. From managing your inbound and outbound calls, to setting up voicemail to email, call recordings and more. To

Bootcamp 2 – Manage Your Inbound Calls

The second in a series of four bootcamps to help you fully leverage your SIPcity YourCloudPBX. With SIPcity you can manage your VoIP calling and features from within one simple software application. From managing your inbound and outbound calls, to setting up voicemail to email, call recordings and more. To

Bootcamp 1 – Personalise and Customise

The first in a series of four bootcamps to help you fully leverage your SIPcity YourCloudPBX. With SIPcity you can manage your VoIP calling and features from within one simple software application. From managing your inbound and outbound calls, to setting up voicemail to email, call recordings and more.