Author Kelly Winters

State All States Start Date & Time: Friday, 03 October, 2014 AEST End Date & Time: Friday, 10 October, 2014 15:15 AEST Event Description An intermittent issue with on-net calling affecting Sim Ring was first reported on Friday 03 October where one or more callers in the SimRing group were

State All States Start Date & Time: Wed, 08 October 17:25 AEST End Date & Time: Wed, 08 October 21:17 AEST Event Description One of our Australian upstream voice providers incorrectly and without notice made a change to an IP address breaking all incoming voice calls to SIPcity customers routing

State Voice Service Disruption (NSW and VIC) Start Date & Time: Voice Service Disruption - 22 July 2014 14:00 End Date & Time: Voice Service Disruption - 22 July 2014 15:37 AEST Event Description A number of SIPcity customers were impacted by a partial outage by one of upstream carriers

State All States Start Date & Time: 14 July 2014 (08:00  AEST) End Date & Time: 14 July 2014 17:42 AEST Event Description Inbound calls via the Optus and Vodafone networks experienced intermitant Inbound call failures. The fault was attributed to a hardware failure within the Optus network with the

State vFax - National Start Date & Time: 5 July 2014 End Date & Time: 7 August 2014 Event Description A change to an upstream partners T.38 fax gateway recreated a transmission fault causing partial failure of faxes over 5 pages (individual paragraphs rendered unreadable), customers also reported return notification

State All States Start Date & Time: 10 Feb 2014 (06:30 - 09:42 AEST) End Date & Time: 20mins Event Description Telstra had a network outage within their Adelaide exchange. While the service has been restored to normal, we will provide updates once received.

State Vic Start Date & Time: Wednesday, 29 Jan, 2014 08:40 EST End Date & Time: Wednesday, 29 Jan, 2014 18:05 EST Event Description One of our upstream carriers has a network issue with incoming calls between Telstra and SIPcity. This outage is limited to Bendigo customers receiving incoming calls

State All States Start Date & Time: Thursday, 23 October 16:40 AEST End Date & Time: Thursday, 23 October 18:01 AEST Event Description One of our upstream carriers reported has reported the loss of one of their core Voice platforms affecting inbound calls from the Telstra and Optus networks. While

State Vic NSW Start Date & Time: Thursday, 21 Nov 08:40am EDST End Date & Time: Thursday, 21 Nov 12:00am EDST Event Description 11:00 One of our upstream carriers PIPE networks has an issue with an interstate link between Victoria and NSW which has impacted SIPcity's Victorian Metro Voice customers.

State Bendigo, Vic Start Date & Time: Friday, 1 Nov 12:00am AEDT End Date & Time: Friday, 1 Nov 06:00am AEDT Event Description Our upstream carrier is carrying routine maintaince which will temporarily disrupt our layer 2 Metro Voice services in Bendigo. The total estimated outage is 1x1 hr between