Monday, 23rd January, 2017 11:40pm AEDT

State National Start Date & Time: 23 January 2017, 11:40 AEDT End Date & Time: 23 January 2017, 12:20 AEDT Event Description Intermittent call failure.  Reason for Outage We encountered heavy load against our voice servers resulting in intermittent call failures caused by new customer traffic that we hadn't forecasted

Monday, 10 October, 2017 12:01 AEDT

State National Start Date & Time: Monday 10 October 2016, 12:01 AEDT End Date & Time: Monday 10 October 2016, 12:01 AEDT Event Description Intermittent Service Disruption, there was a service disruption affecting some customers ability to make or receive calls.

Monday, 18th April 2016, 10:42am, AEDT

State National Start Date & Time: Monday 18 April 2016, 10:40 AEDT End Date & Time: Monday 18 April 2016, 10:42 AEDT Event Description At 10:40am a component in our fax-mail server stopped responding. While our monitoring systems detected and resolved the failure, faxes in queue during the outage may have been sent to

Monday, 29 June 2015, 16.32

State South Australia - Telstra inbound Start Date & Time: Monday, 29 June 2015 16:35 EDST End Date & Time: Monday, 29 June 2015 18:02 EDST Event Description South Australia: SOUL TPG General Network outage Event Description This outage has been escalated as a priority one outage. We have not

Tuesday, 1 April 2015 10:25 11:15 EDST

State South Australia - Telstra inbound Start Date & Time: Tuesday, 1 April 2015 10:15 EDST End Date & Time: Tuesday, 1 April 2015 11:46 EDST Event Description South Australia: Inbound calls to Telstra numbers with active diversions to SIPcity have been disrupted. All other calling, from Telstra and other

Tuesday, 24 March 2015 10:25 10:37 EDST

State All States Start Date & Time: Tuesday, 24 March 2015 10:25 EDST End Date & Time: Tuesday, 24 March 2015 10:37 EDSTT Event Description Outbound calling was disrupted for approximately 15 mins. Event Description The cause was an upstream carrier incorrectly failing calls with an incorrect error notification. The

Monday, 16 March 2015 10:15 10:35 EDST

State All States Start Date & Time: Monday, 16 March 2015 10:15 EDST End Date & Time: Monday, 16 March 2015 10:32 EDSTT Event Description Within the stated time we experience a failure on both offnet and onnet inbound and outbound calling (similar the 10th March outage). We have now

Tuesday, 10 March 2015 11:30 EDST

State All States Start Date & Time: Tuesday, 10 March 2015 11:00 EDST End Date & Time: Tuesday, 10 March 2015 11:00 EDSTT Event Description This morning subscribers reported call connection failures on outbound calling. We traced the error to a rating change to specific plans that had been applied

Wednesday, 29 October 2014 11:30 EDST

State All States Start Date & Time: Wednesday, 29 October 11:30 EDST End Date & Time: Wednesday, 29 October 12:21 EDST Event Description One of our upstream carriers reported has reported the loss of one of their core Voice platforms affecting inbound calls from the Telstra and Optus networks. While our