For VoIP handsets that only support “Blind transfers”, here’s the simple Attended Transfer work around.
- Select TRANSFER button + Extension to transfer to, followed by the # (e.g. “TRANSFER”, 0289708001 #) & secondly “TRANSFER” to handcall over if transferee is OK to take the call).
- The transferee will pick you call to them
- To transfer – press TRANSFER key
- If transferor doesn’t accept the call, by hanging up the call will revert back to the transferor
See also Feature Short Codes