Attended Transfer

For VoIP handsets that only support “Blind transfers”, here’s the simple Attended Transfer work around.

How To

  1. Select TRANSFER button + Extension to transfer to, followed by the # (e.g. “TRANSFER”, 0289708001 #) & secondly “TRANSFER” to handcall over if transferee is OK to take the call).
  2. The transferee will pick you call to them
  3. To transfer – press TRANSFER key
  4. If transferor doesn’t accept the call, by hanging up the call will revert back to the transferor

See also Feature Short Codes

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