Control your incoming call flow when you’re away or busy with a permanent call forward. Use time schedules to give you more flexibility, for example, have your calls forwarded straight to your mobile during the day with an after hours forward to your after hours voicemail box.
Call Forwarding
- Log into YourCloudPBX.
- YourCloudPBX >> Select number.
- Select Inbound Calls > Forwarding or trunking
- Set your Call Forwarding preferences including numbers and time schedules
- Click Save to update your settings.
After hours voicemail
Use the forward when unavailable to set up a separate after hours voicemail message.
- Log into YourCloudPBX.
- YourCloudPBX > Select number.
- Select Inbound Calls > Forwarding or trunking.
- Set your Call Forward my calls when I am unavailable to the other number on your account.
- Set the Call Diversion, this need to be set at 1 second or greater.
- The number that you have set the forward to set up voicemail service on.
Inbound Trunking Options
By default inbound calls are delivered to a phone which has logged in against that same number. However, some customers prefer to have multiple inbound numbers terminate on a single logged-in device. This setting allows you to send inbound calls for this phone number to the registration or login of a different number on your account. By using this option you can create one or more inbound trunks for your incoming calls. If you enter a number here which is not on your account – then this setting will simply be ignored and removed. The number format should be the same as the registration ID. e.g. 61280111800
- Log into YourCloudPBX
- CloudPBX | Inbound Calls > Call forwarding or trunking
- Select Inbound trunk number
- Log into each restricted line and use Inbound trunking to pointing each required line to your terminated trunk DID.