Do I Pay Cancellation Fees If I Close My YourCloudPBX account?

For all YourCloudPBX calling plans and bundles, these are on a month-by-month pre paid basis, so no early termination or cancellation fees apply.

For YourCloudPBX’s Metro Voice Circuits, these are are supplied on either 12, 24 or 36 month contracts with early termination fees payable on the remainder of the contracts when cancelled prior to the termination date.

Cancellation Policy

  • Any service cancellations will take effect on your bill anniversary date.
  • Any remaining account credits on that date will be lost if you cancel.
  • All Metro Voice Circuits including EFM and ADSL can be terminated earlier, although termination fees will apply.

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