We allow you to upload your own customised media for Voicemail, Auto Attendant, Music on hold, Ring back tone and Caller Tunes using the Media upload feature.
- MP3 Only: We only support MP3 media so if your media is in a WAV format you will need to convert into an MP3.
- File size: If you find your Voicemail message is immediately hanging you may need to check the file size of the media. Your media should under 41,000 Hz 96k with a file size less than 1.5 MB.
- Log into YourCloudPBX.
- From the horizontal menu select CloudPBX.
- Line Number Select | select hyperlink under required line
- Select Media tool